Licensed Insurance Agent- Remote Job at Leoforce, Baltimore, MD

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  • Leoforce
  • Baltimore, MD

Job Description

Job Description

Job Description

Title : Licensed Healthcare Insurance Agent

Location : Remote , USA (Except AK, CO, CA, HI, IL, MA, NY, NJ, WA, and Washington DC )

Client : TTEC

Key Responsibilities

  • Assist Customers : Help individuals understand their coverage and select the right products, services, and solutions to meet their personal health and financial needs.
  • Full Lifecycle Customer Service and Sales : Handle inbound calls or make outbound follow-up calls to provide comprehensive support.
  • Respond with Compassion : Address customer inquiries with active listening and select the best solutions efficiently.
  • Identify and Upsell : Recognize additional needs customers may have and assist them in upgrading their products or services.

Requirements

  • Health Insurance License : Must have a current health insurance license in your state of residence.
  • Sales Experience : At least six (6) months of sales experience.
  • HIPAA Compliance : Integrity to follow HIPAA guidelines on maintaining patient privacy.
  • Customer Service Skills : Strong customer service orientation.
  • Education : High school diploma or equivalent.

 

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